Politique d’expédition
SHIPPING AND DELIVERY
SHIPPING
Shipping will be handled by an authorized courier. Please allow between 3 to 5 days for your order to arrive. If more than 5 days have passed, please email us at hello@sorrentosunwear.com to review the status of your order. Refunds will be handled through email if necessary.
INTERNATIONAL SHIPPING
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or Philippine holidays will be processed the next business day.
International Shipping Rates & Delivery Times
| Destination | Shipping Rate | Estimated Delivery |
|---|---|---|
| Singapore | PHP 800 (free over PHP 4,000) | 7–10 business days |
| United States | PHP 800 (free over PHP 4,000) | 10–14 business days |
| Canada | PHP 800 (free over PHP 4,000) | 10–14 business days |
| Other countries | Calculated at checkout | 10–21 business days |
Customs, Duties & Taxes International orders may be subject to customs duties, taxes, and import fees upon arrival in the destination country. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office for more information.
Tracking All international orders are shipped with tracking. You will receive a tracking number via email once your order has been dispatched.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at [your email] and we will investigate with the courier.