Terms and Conditions
sorrentoplus.com is the digital purchasing platform of Sorrento+ Polarized Sunwear. All transactions done in this website is covered by the terms and conditions of Sorrento+ Polarized Sunwear.
AVAILABILITY OF GOODS
Goods will be sent to the address given by you in your order and stated when you proceed to cart. We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.
WARRANTIES AND UNDERTAKINGS
You warrant that the information given on your order form is complete and accurate.
ACKNOWLEDGMENT OF ORDER
When you have completed your order you will be sent an e-mail confirmation. It will state what the products are on order, the total cost including VAT (where appropriate) and Post & Package charges, together with delivery and invoice details. If for any reason your order cannot be processed, a member of the customer services team will contact you to explain the nature of the difficulty.
No contract for the sale of any product will subsist between you and Sorrento+ Polarized Sunwear until the product(s) ordered have been dispatched. We will send a confirmation email when the goods have left our warehouse. This confirmation e-mail amounts to an acceptance by Sorrento+ Polarized Sunwear of your offer to buy goods.
PROTECTION OF INFORMATION
All credit and charge card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, your order will not be accepted and Sorrento+ Polarized Sunwear will not be liable for any delay or non-delivery.
DAMAGED GOODS AND INCORRECT DELIVERIES
Our warranty contained in ‘Goods & Services’ above is subject to the following conditions: (i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to so notify us will deem you to have accepted the goods. In some cases we may require you to return the defective goods to Sorrento+ Polarized Sunwear at its cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify us accordingly, we shall have no liability for any defects and you shall be bound to pay for the goods
Sorrento+ Polarized Sunwear shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit our liability for death or personal injury as a result of Sorrento+ Polarized Sunwear’s negligence.
INVALIDITY OF TERMS AND CONDITIONS
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.
GOVERNING LAWS AND JURISDICTION
These Terms shall be governed by and construed in accordance with Philippine Law and agree to submit to the exclusive jurisdiction of the Philippine Court.
PROMO CODES TERMS AND CONDITIONS
Promotional codes entitle you, at the time of ordering, to a saving on a new order placed with Sorrento+ Polarized Sunwear. Details of any minimum or percentage discount, including VAT and saving entitlement can be found in your voucher email. We reserve the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.Promotion codes are only valid for a limited period of time. The expiry date will be publicised with the relevant promotion code. Only one promotion code can be used per order. Promotion codes are not valid in conjunction with any other promotion. Offer is not valid on sale items or other discounted items. In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping costs charged on the original order. In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return – you should place a new order using the original promotional code.
In the event of any returns meaning that the order no longer qualifies for the promotion advertised, Sorrento+ Polarized Sunwear reserves the right to deduct the value of the offer from the refund.
Care guidelines are clearly stated on each product page and should be followed to ensure the maximum lifecycle for that item. If you are unsure please contact customer services email at email@example.com or call us at +63 917 154 6514 or +02 897 6514.